Privacy Policy

1. Introduction

At Complyly, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our document analysis service.

2. Information We Collect

• Documents: When you upload a document, we temporarily process its contents to generate your explanation report.
• Payment Information: Payment is processed through Stripe. We do not store your full card details.
• Usage Data: We collect basic analytics to improve the service.
• Device Information: We collect device and browser data for security and compatibility purposes.

3. How We Use Your Information

• Generate document explanations
• Process payments
• Improve our service
• Communicate with you about the service
• Comply with legal obligations

4. Document Processing & Storage

• Documents are processed securely using encryption
• Uploaded documents are automatically deleted within 24 hours
• We do not use your documents to train machine learning models
• Documents are not shared with third parties

5. Data Security

We implement appropriate technical and organisational measures to protect your data, including encryption and regular security assessments.

6. Third-Party Services

We use Stripe for payment processing, Vercel for hosting, and analytics providers. Each service has its own privacy policy.

7. Your Rights

You may have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing
• Data portability

Contact us at privacy@complyly.io to exercise these rights.

8. Cookies

We use essential cookies only. We do not use advertising cookies.

9. Children's Privacy

Our service is not intended for users under the age of 18. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.

11. Contact Us

For privacy-related questions, contact us at privacy@complyly.io.